General terms and conditions of use and sale of the Expat.mu website.
1. About the Website
The website Expat.mu (hereinafter the "Website") is operated by Expat CIC Ltd, a company duly registered in Mauritius under Business Registration Number C25218787, with its registered office located at Royal Road, Pointe aux Canonniers.
The purpose of the Website is:
- to provide information relating to investment, immigration, company formation, employment and retirement in Mauritius;
- to offer administrative support and advisory services to persons wishing to invest, work, set up a business or relocate to Mauritius;
- to provide a real estate listing platform for real estate agencies, developers and other industry professionals;
- to allow users to browse property listings for sale or rent in Mauritius.
Use of the Website implies full and unconditional acceptance of these terms.
2. Support Services
Expat.mu provides information, administrative support and advisory services relating in particular to:
- residence permits;
- work permits;
- company formation;
- investments in Mauritius;
- retirement procedures in Mauritius.
Expat.mu acts as a service provider and does not in any way guarantee that a permit or administrative authorisation will be granted.
Any final decision remains at the sole discretion of the competent authorities.
3. Real Estate Platform
The Website allows real estate agencies, property developers and other authorised professionals to publish property listings.
Advertisers are solely responsible for:
- the accuracy of the information published;
- the availability of the advertised properties;
- compliance with applicable laws and regulations;
- the photographs, descriptions and prices displayed.
Expat.mu acts solely as a technical intermediary and cannot be held liable for content published by advertisers.
4. Account Creation
Certain features of the Website may require the creation of a user account.
The user agrees to:
- provide accurate and up-to-date information;
- keep their login credentials confidential;
- immediately inform Expat.mu of any unauthorised use of their account.
5. Prices and Payments
The services offered on the Website may be subject to fees.
Payments may be made in particular:
- by bank transfer;
- by credit or debit card;
- by any other payment method made available on the Website.
The prices displayed are expressed in the currency indicated at the time of the order and may be changed without notice.
Any confirmed order is considered firm and final.
6. Refund Policy
Fees paid for support services are non-refundable once the services have started or preparatory work has been undertaken.
Any refund request will be reviewed on a case-by-case basis.
Fees related to electronic payments, bank charges or payment service providers remain the responsibility of the client and are non-refundable.
7. User Obligations
The user agrees to:
- use the Website in compliance with the law;
- refrain from publishing misleading, defamatory or illegal content;
- refrain from disrupting the operation of the Website;
- refrain from infringing the rights of third parties.
Expat.mu reserves the right to suspend or delete any account in the event of a breach of these terms.
8. Intellectual Property
All content on the Website, including texts, logos, graphics, images, videos, databases and software, remains the exclusive property of Expat.mu or its partners.
Any unauthorised reproduction, distribution or use is strictly prohibited.
9. Personal Data Protection
Expat.mu collects and processes certain personal data in the course of its activities.
The information collected is used in particular to:
- respond to user enquiries;
- provide the services ordered;
- process payments;
- improve the services offered.
Expat.mu undertakes to process data in accordance with the applicable data protection laws of Mauritius.
10. Limitation of Liability
Expat.mu strives to provide accurate and up-to-date information.
However, no guarantee is given as to the completeness, accuracy or timeliness of the information published.
Expat.mu cannot be held liable for:
- an unfavourable administrative decision;
- inaccurate information provided by third parties;
- temporary unavailability of the Website;
- indirect losses, loss of income or loss of opportunity.
11. Links to Third-Party Websites
The Website may contain links to external websites.
Expat.mu has no control over these websites and accepts no responsibility for their content or operation.
12. Changes to These Terms
Expat.mu reserves the right to amend these terms at any time.
The new terms will take effect as soon as they are published on the Website.
13. Governing Law and Jurisdiction
These terms are governed by the laws of the Republic of Mauritius.
Any dispute relating to the use of the Website or the services offered shall fall under the exclusive jurisdiction of the courts of Mauritius.
14. Contact
For any questions regarding these terms:
Email: [email protected]
Website: www.expat.mu